Frequently Asked Questions
For Life Courses are a one-time payment that qualifies you for unlimited free certification courses every 2 years.
This is a common misconception. The AHA is not an accrediting body. We are accredited by the Postgraduate Institute for Medicine (PIM). All courses are designed by practicing physicians, meeting the same guidelines and standards as the latest ILCOR guidelines.
Yes. For your convenience, we accept both credit cards and debit cards, along with Google Pay.
The main difference between online certification training and classroom training is convenience and time. AMC understands the busy schedules and ongoing responsibilities medical professionals take on each day. When adding personal commitments to the mix, it can be challenging to find time for additional training. With our online courses, you can receive the same high-quality education while having the flexibility to learn on your own schedule, in the comfort of your own home. Our advanced curriculum is developed in accordance with ILCOR’s standards and guidelines, and our online courses cover the same material as classroom courses. No more wasting time and weekends commuting to a classroom; our courses are accessible at any time and location, allowing you to have the freedom to plan your study time around your other obligations. If you needed to be certified by tomorrow, we’d be able to accommodate those needs.
As soon as you pass the exam, you will be granted instant access to a digital provider card which you can download and print at your own convenience. To receive a printed card mailed to your address, you will need to select this option during the checkout process and select your shipping option (domestic & international). Standard shipping fees apply.
Yes, our course materials are based on The International Liaison Committee on Resuscitation (ILCOR) 2020-2025 Edition Provider Handbooks for ACLS, BLS, PALS and CPR.
If your employer fails to recognize any of our certifications, we will issue you a full refund.
Our certification programs include unlimited retakes of certification exams. Every attempt, you receive a new set of questions.
All certifications can be bought now and saved for future use.
If you requested for a provider card shipped to a US or Canadian mailing address, you should receive a card within 5-7 business days.
If you requested for a provider card shipped to an international mailing address, please allow up to 3 weeks for your card to arrive, depending on your location.
All provider cards are valid for 2 years after the date certification awarded.
Yes, we can recertify you regardless of the time that has lapsed since your last certification.
Yes, we have trained and certified hundreds of thousands of individuals. We are proud to have a 98% acceptance rate, nationwide and internationally. We recommend checking with your employer if you are unsure.
Yes, our programs are formed by a team of physicians, pharmacists, and nurses to provide the highest standard of certification for all health care professionals and professionals.
Your account will always remain active.
Our programs offer the skills and understanding necessary to deal with life-threatening emergencies. Upon completion, students will have acquired or enhanced their knowledge and proficiency in essential skills.
The number of questions on each exam varies depending on the program.
No. Our programs are designed to be taken at your own pace. We are considerate of health care professional’s busy schedules. Should you begin the exam and find yourself unable to finish it in one sitting, you can save your progress and you may pick up where you left off.
Yes, we offer downloadable skills checklists for ACLS, PALS, BLS, and CPR that can be found in the Downloads section of your account.
Our exams are entirely online and do not require an in-person clinical skills check. To help you learn the correct procedures, we have added a Clinical Skills Video Series to your account. These videos provide detailed instructions on the same procedures that would be done during an on-site clinical skills check. Additionally, we offer live skills training webinars with one of our medical educators, as well as weekly live Q&A sessions. To learn more or register for one of these sessions, please visit our registration page.
Yes, our BLS, ACLS and PALS courses are eligible for AMA Category 1 Credits™, while our CPR courses are eligible for up to 6 AMA Category 2 CME credits. For more information on our accreditation, please refer to the CME accreditation page.
For ACLS, PALS, and BLS CME Certificates:
- Login to your account.
- Go to My Account, then click on Dashboard, and choose the Complete Courses tab.
- Under My CME Certificate simply click on Download Certificate and you will be redirected to the CME University website.
- Complete and submit the Evaluation Survey to be able to download your CME Certificate.
For CPR and BBP CME Certificates:
- If you completed the CPR or BBP course, your CME certificate will be available directly on our website.
- Click on the “Download Certificate” button for CPR or BBP courses to download your certificate directly.
We are endorsed by the Postgraduate Institute for Medicine (PIM), a reputable independent provider of continuing education for healthcare professionals. PIM has been accredited to certify education and provide continuing education credit to a diverse audience of healthcare professionals, including physicians, nurses, pharmacists, psychologists, dentists, optometrists, healthcare executives, addiction counselors, and laboratory professionals. If your employer has any questions about us, you can provide them with our introductory letter.
If you wish to reduce the number of emails you receive from us, you can follow the unsubscribe instructions provided in the links at the bottom of our promotional or reminder emails.